FAQ
Shipping & Delivery
How long does shipping take? Most orders are processed within 1–3 business days. Delivery times usually range between 4–15 business days depending on your location.
Do you ship internationally? We currently ship within the United States only. Depending on the supplier, orders may be fulfilled locally within the US or shipped from our international suppliers — delivery times will vary accordingly.
Can I track my order? Yes. Once your order ships, you'll receive a tracking number via email.
What if my order arrives damaged? If your item arrives damaged, contact us within 48 hours with photos and we'll help resolve it quickly.
Products & Compatibility
Are your lights LED? Yes, most of our products use energy-efficient LED technology for longer lifespan and lower power usage.
What voltage do your lights support? Most products support 110V–240V, making them compatible in many countries. Product specifications are listed on each product page.
Are bulbs included? This depends on the product. Please check the product description to see whether bulbs are included.
Can these lights be used outdoors? Only products specifically marked as outdoor or waterproof are suitable for outdoor use.
Are the lights dimmable? Some models are dimmable. Check the product specifications before purchasing.
Installation
Are the lights easy to install? Most products are designed for simple installation. Some may require basic electrical setup.
Do I need an electrician? For hardwired ceiling or wall lights, we recommend professional installation for safety.
Returns & Refunds
What is your return policy? We offer returns within a specified period after delivery if items are unused and in original condition.
How do I request a refund? Contact our support team with your order number and reason for return.
Payments & Trust
What payment methods do you accept? We accept PayPal, Visa, Mastercard, and major secure payment methods.
Is checkout secure? Yes. All payments are processed through secure encrypted checkout systems.
About BulbGlow
Why choose BulbGlow? BulbGlow focuses on stylish, modern lighting that combines design, comfort, and affordability.
How do I choose the right light size? Check the dimensions listed on each product page and compare them with your room size.
Do your lights save energy? Yes. LED lighting uses significantly less electricity than traditional bulbs.